Privacy Policy
How we look after your information — in plain English.
⚠️ Draft for review: have this policy checked against current UK GDPR requirements (and register with the ICO if required) before publishing.
Who we are
Label Nest, a UK-based small business. Contact: hello@labelnest.zeste.co.uk. [Add registered business name and address.]
What we collect and why
- Order details — your name, delivery address, email and what you bought, so we can print and post your order.
- Children's names — used solely to print your labels. They are never used for marketing, never shared, and personalisation data is deleted after [X] months.
- Payment — handled entirely by our payment providers (e.g. Stripe/PayPal). We never see or store card numbers.
- Marketing emails — only if you opt in. Every email has an unsubscribe link.
Cookies
We use essential cookies to run the shop and, with consent, analytics cookies to understand how the site is used. See the cookie banner to change your choices.
Your rights
Under UK GDPR you can ask to access, correct or delete your data, or object to processing, at any time — email us and we'll act within one month. You can also complain to the ICO (ico.org.uk).
Data retention
Order records are kept for [6] years for tax purposes; personalisation details are deleted after [X] months.